Stars NG aims at delivering your tree as soon as possible. In many cases, products will arrive within 2-3 business days for metropolitan areas and 4-5 business days for other areas. We deliver through Auspost.
When can I expect my product to arrive?
When will my order ship?
Delivery to PO Boxes
My package was damaged or lost during delivery
What are my delivery charges?
When can I expect my product to arrive?
When will my order ship?
Orders placed by 11pm AEDT will ship the next working day.
Delivery to PO Boxes
We currently are unable to deliver to PO boxes. Please supply a physical mailing address when filling out your delivery information.
My package was damaged or lost during delivery
Please notify us within 7 days of receipt of a damaged package and a complete description of the damage.
What are my delivery charges?
Flat cost delivery fee 24 AUD